Privacy Policy

Last Updated: April 7, 2025

1. Introduction

Welcome to OrganicBabyFoodWholesale.com ("Website", "we", "us", "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information gathered through this Website when you interact with us or purchase our products.

By using our Website, you consent to the data practices described in this policy.

2. Information We Collect

We collect information necessary to provide our services and fulfill your orders. This may include:

• Personal Identifiers: Name, billing address, shipping address, email address, phone number, IP address.
• Commercial Information: Details of products purchased or considered, order history.
• Financial Information: Payment details are processed securely by our third-party payment processors; we do not store your full payment card information on our servers.
• Internet Activity: Information about your interaction with our Website, such as pages visited, device type, and browser type, collected through essential cookies and server logs.
• Communications: Records of correspondence if you contact us.

We collect this information when you provide it directly (e.g., placing an order, contacting us) or automatically through essential website operation technologies (e.g., basic functional cookies).

3. How We Use Your Information

Your information is used for the following primary purposes:

• Order Fulfillment: Processing payments, shipping orders from our German warehouse, providing order confirmations and shipping updates.
• Customer Service: Responding to your inquiries via email or contact form.
• Website Operation: Maintaining essential website functionality, security, and basic performance monitoring.
• Security & Fraud Prevention: Protecting against fraudulent transactions and ensuring the security of our Website.
• Legal Compliance: Meeting our legal and regulatory obligations.
• Marketing Communications (Opt-In): If you explicitly consent (opt-in), we may send occasional emails about products or promotions. You can easily unsubscribe from these at any time.

4. How We Share Your Information

We respect your privacy and limit the sharing of your personal information.

We do not sell your personal information to third parties.

We only share your information with essential third-party service providers strictly necessary to operate our business and fulfill your orders, specifically:

• Payment Processors: To securely process your payments when you place an order. They receive payment information directly and operate under strict security standards.
• Shipping Carriers: Such as DHL Express or similar providers, to deliver your orders. They receive necessary shipping details (name, address, phone number, email for tracking).

We may also disclose information if required by law, subpoena, or other legal processes, or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others. In the event of a business transfer (like a merger or acquisition), customer information may be transferred as part of the transaction.

We require our essential service providers to protect your information and use it only for the purposes for which it was disclosed.

5. Cookies and Tracking Technologies

Our Website uses essential cookies required for basic functionality, such as keeping items in your shopping cart or maintaining user sessions. We may also use cookies for basic website analytics to understand traffic patterns in an anonymized way. We minimize the use of non-essential tracking technologies.

You can typically manage cookie preferences through your web browser settings, but disabling essential cookies may impact your ability to use certain features of the Website, such as placing orders.

6. Data Security

We implement reasonable security measures appropriate to the nature of the information we handle, aiming to protect it from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected (e.g., processing orders, providing support) and to comply with our legal obligations (e.g., tax and accounting requirements).

8. International Data Transfers

Our operations and warehouse are based in Germany. Your information will be processed and stored in Germany. When we ship orders internationally, necessary shipping information is transferred to carriers operating between Germany and your destination country. By using our service, you acknowledge these necessary international transfers.

9. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have rights regarding your personal information, such as the right to access, correct, or request deletion of your data, or to opt-out of marketing communications. To inquire about or exercise any applicable rights, please contact us using the details below. We will respond in accordance with applicable laws after verifying your identity.

10. Children's Privacy

Our Website is not directed toward children under the age of 16, and we do not knowingly collect personal information from individuals under 16. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

11. Third-Party Links

Our Website may occasionally contain links to other sites. We are not responsible for the privacy practices of these external sites. Please review their respective privacy policies.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: support@theorganic.business